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Proffessional, Dependable, Virtual Receptionist Service
Our virtual receptionists are particularly useful if you only need part-time administrative assistance with specific tasks like telephone answering, call forwarding and message taking. The Office Companion offers a professional, highly accessible service associated with a traditional receptionist, plus an additional level of advanced connectivity helping you and every member of your business work smarter than ever before. A receptionist that never takes a lunch break!
The Office Companions' answer phone calls in the name of your company with any greeting you’d like. Live receptionists are capable of screening calls, forwarding calls to any number you’d like and personally announcing calls to the recipient; regardless of the size of your business. If you are unable to take the call, an Office Companion will take a message and forward it via e-mail or sms, again as per your choice.
The Office Companions' provide the same connectivity and attentiveness you'd expect from hiring a traditional receptionist, without taking leave, sick days, or occupying physical space in your business. Whether you're out and about, working from home, or simply out on an errand, your clients will only need one contact number to reach you, protecting the privacy of your personal phone numbers while making it easier than ever to do business.
The Office Companions' answer phone calls in the name of your company with any greeting you’d like. Live receptionists are capable of screening calls, forwarding calls to any number you’d like and personally announcing calls to the recipient; regardless of the size of your business. If you are unable to take the call, an Office Companion will take a message and forward it via e-mail or sms, again as per your choice.
The Office Companions' provide the same connectivity and attentiveness you'd expect from hiring a traditional receptionist, without taking leave, sick days, or occupying physical space in your business. Whether you're out and about, working from home, or simply out on an errand, your clients will only need one contact number to reach you, protecting the privacy of your personal phone numbers while making it easier than ever to do business.
Below is a guide of features and services you will receive across all available Companion packages.
•All calls screened and transferred to either your soft phone(t’s &c’s apply),
cell phone or landline, standard Telkom, Neotel and cellular call transfer rates apply
•Calls answered in your company name or to a greeting of your choice.
•Callers introduced to you by an attendant.
•Your own Companion telephone number (t's & c's apply)
•Your own Companion fax to e-mail and email to fax number (email to fax charged separately)
•Pre-paid Professionally answered calls per month depending on Companion package chosen,
ie. no hidden costs at the end of the month
•Any number of email addresses: i.e. yourname@tofcom.co.za
•Immediate E-mail message notifications, no additional fees to notify you via e-mail.
•Pre-paid number of SMS message notifications.
•A professional business image and identity.
•A credible business image.
cell phone or landline, standard Telkom, Neotel and cellular call transfer rates apply
•Calls answered in your company name or to a greeting of your choice.
•Callers introduced to you by an attendant.
•Your own Companion telephone number (t's & c's apply)
•Your own Companion fax to e-mail and email to fax number (email to fax charged separately)
•Pre-paid Professionally answered calls per month depending on Companion package chosen,
ie. no hidden costs at the end of the month
•Any number of email addresses: i.e. yourname@tofcom.co.za
•Immediate E-mail message notifications, no additional fees to notify you via e-mail.
•Pre-paid number of SMS message notifications.
•A professional business image and identity.
•A credible business image.
It's an amazing advantage to have a full time receptionist that can be set up virtually overnight. No labour contracts, photocopy machine leases, landlords... no headaches!! It’s great for start-up, small and home-based businesses or those looking for a risk free solution. Scroll down and have a look at our Companion Packages, please note that the packages and services above and below are part of a pre-paid bundled service and does not contain all of our available services. If you require a different solution, Contact us and we can put together a customised solution tailored to you and your business needs, again, obligation free!
The Pre-Paid Bundled package differences beyond the basic services are as follows:
COMPANION 50
COMPANION 100
COMPANION 200
COMPANION 400
50
100
50
25
300
100
50
25
300
100
200
100
50
750
200
100
50
750
200
400
200
100
1500
400
200
100
1500
400
800
400
150
3000
800
400
150
3000
No. of Transfered minutes
# Email Notifications
# Sms Notifications
# Faxes handled
No. of Calls answered
Package Cost excluding Vat.
R 499
R 899
R 1,559
R 2,999
We understand that every business is different, requiring different solutions, which might not be in any of the options
above, like telesales, fault reporting, market surveys, customer satisfaction feedback, webhosting, general call centre operations
and more! Give us a call and let us put together the very best customised solution for you and your business, an Office
Companion is waiting for your call or e-mail us and we will call you back.
